Geode Solutions Pty Ltd ("Geode", "we", "us", or "our") is an Australian consulting and advisory firm. We serve organisations in Australia and the United Kingdom. This Privacy Policy explains how we handle personal information in connection with our website, consulting services, digital product development, enquiries, recruitment activity, and business relationships.
We handle personal information in line with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us. Where we interact with people in other jurisdictions, additional privacy requirements may also apply.
Personal information we collect
We may collect personal information when you contact us, use our website, work with us, or apply for a role.
- Contact details such as your name, email address, phone number, organisation, and role.
- Information you include in enquiries, correspondence, forms, project discussions, or meeting notes.
- Recruitment information such as resumes, work history, references, portfolio material, and interview notes.
- Business relationship information such as client, supplier, partner, or stakeholder records.
- Website and device information such as pages viewed, referral sources, browser type, approximate location, and cookie preferences, where collected through consented analytics or similar technologies.
How we collect information
We usually collect personal information directly from you. We may also collect information from your organisation, publicly available professional sources, recruitment referrers, business partners, service providers, or website analytics tools when those tools are enabled with your consent.
How we use information
We use personal information for purposes reasonably connected with Geode's work, including to:
- respond to enquiries and manage communications;
- provide, improve, and support our advisory, consulting, and product development services;
- manage client, supplier, partner, and stakeholder relationships;
- assess recruitment applications and manage employment-related processes;
- maintain website security, performance, and consent preferences;
- send relevant business updates or marketing communications where permitted; and
- meet legal, accounting, governance, and regulatory obligations.
Enquiry handling and third-party processing
When you submit an enquiry through our contact form, your details (including your name, email address, organisation, message, and any optional procurement or industry context) are transmitted securely over HTTPS and processed by Formspree, a third-party form processing provider. Formspree routes and delivers your enquiry directly to our team so that we can respond. Formspree operates under strict privacy and security standards and acts as a data processor on our behalf.
Cookies and analytics
We use necessary cookies to run the website and remember your cookie choices. Optional analytics and marketing technologies are only enabled when you consent through our cookie banner or preference controls. See our Cookie Policy for more detail.
Disclosure of information
We may disclose personal information where reasonably necessary to:
- service providers that support hosting, analytics, communications, operations, security, or administration;
- professional advisers such as lawyers, accountants, insurers, and auditors;
- clients, partners, or suppliers where needed to deliver services or manage a business relationship;
- regulators, law enforcement, courts, or other authorities where required or permitted by law; and
- another party with your consent or at your direction.
We do not sell personal information.
Overseas disclosures
Some service providers may process or store information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and apply appropriate contractual, technical, and organisational safeguards.
People in the United Kingdom
The controller of personal information described in this policy is Geode Solutions Pty Ltd, established in Australia. Contact us at info@gogeode.com.
Where UK data protection law applies to our handling of personal information, we handle that information in accordance with applicable UK data protection requirements. Where personal information subject to UK GDPR is transferred outside the United Kingdom, we use an applicable lawful transfer mechanism or safeguard where required.
Where UK GDPR applies, we rely on one or more of the following lawful bases, depending on the activity:
- taking steps at your request, or performing a contract, when you enquire or work with us;
- our legitimate interests in operating a consulting and advisory practice and responding to business enquiries;
- consent, where you have given it, including for optional website analytics; and
- a legal obligation, where we must retain or disclose information.
We retain personal information only for as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law. You may ask to access, correct, delete, or restrict personal information, object to certain uses, or withdraw consent where those rights apply.
If you have a privacy concern, contact us first. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner. If you are in the United Kingdom, you may also complain to the Information Commissioner's Office (ICO).
Security and retention
We use reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. We retain personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your rights and choices
You may ask to access or correct personal information we hold about you. You may also ask us to delete information, restrict processing, object to certain uses, or withdraw consent where those rights apply. We will respond to requests in accordance with applicable legal requirements.
If you have a privacy concern, contact us first so we can review it. If you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner or another relevant regulator.
Policy updates
We may update this Privacy Policy when our practices, services, or legal obligations change. The updated version will be posted on this page.
Contact us
For privacy questions or requests, contact Geode Solutions Pty Ltd:
Email: info@gogeode.com
Locations served: Australia and the United Kingdom
ABN 48 167 312 398